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Contact Support
Our dedicated support team is here to help you with any questions or technical issues you may encounter.
Contact Information
Support Hours
Our support team is ready to assist you around the clock, ensuring you get help whenever you need it.
Service Hours
Availability: 24/7 Support
Response Time: 2-3 hours
Support Level: Standard Support
Frequently Asked Questions
How can I get started?
To get started with our services, please visit our products page and select the solution that best fits your needs. If you need help choosing, our support team will be happy to assist you.
What types of support do you provide?
We offer multiple support channels including email, phone, and WhatsApp. Our technical team provides assistance with implementation, troubleshooting, and general inquiries. Enterprise customers receive additional dedicated support options.
How quickly can I expect a response?
Our standard response time is 2-3 hours. We operate 24/7 and prioritize urgent issues. For critical production issues, we aim to provide initial response within 1 hour.
What payment methods do you accept?
We accept major credit cards, bank transfers, and various digital payment methods. For enterprise solutions, we can arrange custom payment terms and flexible billing cycles.
How do I report a technical issue?
You can report technical issues through email at support@foreignbengal.systems or call us directly. Please include detailed information about the issue, steps to reproduce, and any relevant error messages to help us resolve your problem quickly.
Do you offer API documentation and integration support?
Yes, we provide comprehensive API documentation for all our services. Our technical team offers integration support and can assist with implementation questions, best practices, and optimization recommendations.